Akhila Vinay Associates – Payment & Refund Policy (Cashfree Compliance)
Effective Date: [18.05.2026]
At Akhila Vinay Associates, we are committed to providing professional and timely financial, taxation, compliance, and consultancy services. This Refund Policy is designed in accordance with Cashfree payment gateway guidelines and applicable Indian regulations.
1. Service-Based Payments
All payments made through our website or payment links are collected for professional services including, but not limited to:
- GST Registration & Return Filing
- Income Tax Filing
- ESI & PF Compliance
- Company / LLP Registration
- ROC Compliance
- Accounting & Bookkeeping Services
- Audit & Consultancy Services
- Other professional and statutory compliance services
2. No Refund Policy
Once the payment is successfully processed and the service work has been initiated, the amount paid shall generally be non-refundable.
Refunds will not be provided for:
- Change of mind after payment
- Delay caused due to incomplete documents from the client
- Government rejection due to incorrect information provided by the client
- Non-usage of service after payment confirmation
- Statutory fees, government charges, or third-party charges already paid
3. Eligible Refund Cases
Refund requests may be considered only under the following circumstances:
- Duplicate payment made by mistake
- Payment deducted but service order not created
- Technical payment failure resulting in multiple debits
- Service unable to be provided due to internal operational limitations
Approved refunds, if any, will be processed to the original payment method within 7–10 business days.
4. Cancellation Policy
Clients may request cancellation before the commencement of service processing. Cancellation approval shall be at the sole discretion of Akhila Vinay Associates.
If work has already commenced, document verification has started, or statutory filing has been initiated, cancellation requests may not be accepted.
5. Client Responsibility
Clients are responsible for providing accurate information, valid documents, and timely responses required for completion of services. Akhila Vinay Associates shall not be held responsible for delays or rejections caused due to incorrect or incomplete information provided by the client.
6. Contact for Refund & Support
For payment-related queries or refund requests, clients may contact:
Akhila Vinay Associates
Email: akhilavinayassociates@gmail.com/info@avacaindia.com
Phone: +91 8106296904
7. Payment Gateway
Secure online payments on our platform are processed through Cashfree Payments. By making payment through our website, users agree to this Refund Policy and related terms & conditions.
